Customer Service Training Tips : It’s Okay to Say ‘I Don’t Know’ in Customer Service

Learn how to say “I don’t know” when dealing with a customer with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:36

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Technorati Tags: communication, customer, employees, good, relations, service, Skills, tips, Training

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This entry was posted on Sunday, August 30th, 2009 at 2:09 am and is filed under communication training. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.